Frequently Asked Questions
How do I apply for an apartment?
You may apply online by visiting ralstonatbelmont.com. Please contact the leasing office for additional questions.
What is the length of the lease?
Available lease terms offered at this community are 6-12 months.
Are short-term leases available?
Yes. Available lease terms offered at this community include short-term options. Please contact the leasing office for specific lease term details.
What happens if I need to break the lease early?
Please contact the leasing office to discuss early lease termination.
Is renter's insurance required?
Yes, renter's insurance is required. For details, please contact our leasing office.
How much notice is needed before moving out?
All leases require a 30 day notice to vacate. Please contact leasing office for additional questions.
What utility companies do you use?
Our community utilized Pacific Gas & Electric. Water, Sewer, Trash and Valet Waste are billed by Conserivce. Residents are repsonsible for setting up an account with PG&E prior to moving in.
What Cable/Internet Providers are available?
The following Cable/Internet providers are available at our community: Comcast. For more information, please contact the leasing office.
When is rent due and how do I pay?
Rent is due on the 1st and is considered late on the 4th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.
Do you give any discounts to local employers?
No, we do not offer a preferred employer discount program at this time at our community.
Does your community offer furnished apartments?
No, all apartment homes come unfurnished.
Is there in-unit laundry?
The community offers an on-site laundry center. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.
What appliances are included?
All apartment homes will include the following appliances: stove, fridge, m/w, dishwasher, and garbage disposal. For more information regarding what is included in each apartment home, check out our Features and Amenities page.
Is there air conditioning/heating?
Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.
Are there ceiling fans?
No, ceiling fans are not available within your apartment. For information regarding apartment home features, please visit the Features & Amenities page.
Is there parking available? Is it free or paid?
One parking spot is included at no additional cost, an additional spot is a $50 fee.
Is there a gym, pool, or common area?
Yes, our community offers amenities for residents to enjoy including a fitness center, pool and clubhouse. Please contact the leasing office for more information about our community
Can I rent out amenity spaces for private events?
The clubhouse can be reanted out for a private event, please contact the leasing office for more details.
Are pets allowed? If so, are there breed or size restrictions?
WWe are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today.
Are there EV charging stations?
Yes, our community offers residents EV Charging Stations within the community.
Are there grocery stores, restaurants, or schools nearby?
Yes, our community is conveniently located near grocery stores, restaurants, and everyday conveniences in the Belmont area. Please contact the leasing office for more information about nearby shopping, dining, and local services.
What is the roommate policy?
All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.
Is there a maximum number of occupants?
The maximum number of occupants per apartment is 3 for one-bedroom and 5 for two-bedroom. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.
Can guests stay over, and for how long?
Our guest policy is see current community policies. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.
Is there guest parking available?
Guest parking is available on the street. Contact the leasing office to find more information about our guest parking policy.
Who manages this community?
This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.
Is there a resident referral program?
Friends make the best neighbors! Our community offers a $250 referral bonus for eligible resident referrals. See a team member for more details.
What is the smoking policy?
Our community and apartments are 100% smoke-free to promote a clean, healthy living environment.
Do you host resident events? If so, what types?
Yes, the community hosts monthly resident events! Contact our leasing team for more details or follow us on social media to see more about our recent events.